Call us:8132355848
Contact us today
- 813 235 5848
- info@shinemaxcleningllc.com
- Brandon ,Florida 33511
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Contact form
Please fill out the following form with your details and needs. A member of our team will contact you at any possible time
When should I make the payment and what are the payment methods?
At ShineMax, we seek to offer flexibility and convenience for our customers when making their payments. Therefore, payment for our cleaning services can be made in the following ways:
1. Payment at the time of service: Payment is made at the end of the cleaning service, ensuring that the client is completely satisfied with the work done.
2. Payment in advance: If you prefer to secure your reservation, we offer the option of making payment in advance at the time of contracting the service.
Available payment methods:
Credit and debit cards: We accept all major cards such as Visa, Mastercard, American Express and Discover.
Wire Transfers: For convenience, we also allow direct bank transfer payments.
Digital payments: We have platforms such as PayPal, Zelle or Venmo, which offer speed and security in transactions.
Frequently Asked Questions About Cleaning Services
1. What types of cleaning services do you offer?
- We offer a variety of services, including residential cleaning, commercial cleaning, deep cleaning, moving cleaning, bathroom cleaning, and more. You can choose the service that best suits your needs.
2. **How is the cost of the service determined?**
- The cost is based on several factors, such as the size of the area to be cleaned, the type of cleaning required, the frequency of service, and any special requests you may have. We offer personalized quotes so you know exactly what you'll be paying.
3. **What cleaning products do you use?**
- We use high-quality cleaning products, and we also offer eco-friendly and home-safe options. If you have specific preferences or allergies, let us know and we will tailor our products to your needs.
4. **Can I schedule regular cleanings?**
- Yes, we offer regular cleaning services, either weekly, bi-weekly or monthly. You can choose the frequency that best suits your lifestyle.
5. **What should I do before the arrival of the cleaning team?**
- We recommend that you collect personal belongings and valuables. If there are specific areas that you want cleaned or should not be touched, please indicate this before cleaning.
6. **Are the cleaners professional and trained?**
- Yes, our cleaning team is made up of trained and trusted professionals. We conduct background checks and offer ongoing training to ensure high-quality service. needs.
7. What if I am not satisfied with the service?
- Your satisfaction is our priority. If you are dissatisfied with any part of the service, please contact us within a reasonable time and we will do our best to correct it.
8. Do you offer emergency cleaning services?
- Yes, we offer emergency cleaning services in special situations, such as after a party, event, or disaster. Contact us to discuss your specific
9. **How can I schedule a cleaning service?**
- You can schedule a cleaning service through our website, by phone, or by emailing us. We'll be happy to help you find a schedule that works for you.
10. Do you have insurance and guarantees?
- Yes, we have liability insurance to protect both our employees and our customers. In addition, we offer satisfaction guarantees in our services.
11. **Can I request a specific cleaning equipment?**
- If you have preferences about the equipment you want your home to clean, let us know and we will do our best to honor your request.
12. **What areas of my home can be cleaned?**
- We can clean any area of your home, including living rooms, kitchens, bathrooms, bedrooms, and outdoor areas. If you have specific areas that you would like us to clean, simply indicate that when scheduling service.